Workplace violence can strike anywhere, anytime. It doesn’t matter if your company is a small or a large corporation. In these times of turbulence and unrest, safety, and security issues on the home front and in the workplace are more critical than ever before. Terrorist threats, mass corporate layoffs, a depressed economy and political upheaval are all real factors contributing to stress and emotional anguish in the workplace. This course is designed for individuals working the front desk, reception, records, night auditors, lobby staff, and volunteer service positions to understand how to handle emergencies, threats, intruders and lock down situations. The course emphasizes personal safety and being prepared for such incidents. Participants learn how to handle natural disasters, terror threats, service disruptions, medical emergencies, fire, workplace violence and many other emergency situations.